Healthcare


Health & Safety in Healthcare

Safesmart works closely with hospitals, surgeries and special care facilities across the country, aiding facilities within the healthcare sector to maintain high health & safety standards and be compliant with fire safety legislation amongst the long list of regulatory requirements governing both the NHS and private healthcare institutions.

Understandingly, the subject of health & safety compliance is not a simple one when it comes to healthcare in the UK. The Department of Health and Social Care (DHSC) which oversees the NHS and is also responsible for government health and social care policy contains the non-departmental Care Quality Commission (CQC) – an independent regulator that states:

“We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.”

When managing an organisation, a few things slip through the next; but Smartlog is purposed to make sure that fire and health & safety compliance is not one of those things. Smartlog is currently used by NHS facilities and care providers for its range of compliance tools and ability to significantly increase efficiency in management.


CQC and HSE – Healthcare Regulations

The Health and Safety Executive (HSE) retains sole authority for the enforcement, investigation and prosecution of workplace health & safety, however the CQC is responsible for care standards and safety in the health and care sector. Therefore a clearer understanding is needed of the roles both government bodies play in regards to health & safety.

According to the Memorandum of Understanding (MoU) between the Care Quality Commission (CQC) and the Health and Safety Executive (HSE):

  • CQC is the lead inspection and enforcement body for matters involving patients and service users receiving a healthcare service from a CQC registered provider.
  • HSE/LAs1 are the lead inspection and enforcement bodies for health and safety matters involving patients and service users who are in receipt of healthcare from providers not registered with CQC, and health & safety matters involving workers, visitors and contractors – whether the provider is registered or not.

Evidently healthcare providers will encounter many different policy and procedural differences that are exclusive to their sector, e.g. the RIDDOR reporting guidance for health and social care providers. With this in mind, and relying on our knowledge and experience in the healthcare sector, Safesmart will assist and guide your organisation with operating to both CQC and HSE guidelines.


Smartlog is used in over 6,000 locations by 158,000 active users.

With Smartlog you can immediately align your healthcare facility, hospital, GP surgery or care facility compliant with current health & safety laws and CQC requirements.


Key Smartlog™ features

Risk Assessment – Custom real-time interactive assessments can also be created. Custom assessments can also be created and set up to fully monitor progress in real time. Included templates are:

• Fire
• Health & Safety Audit
• DSE
• COSHH
• Manual Handling
• Asbestos

More information about this module and its templates can be found here.

Asset Management – This facility is for the registering, monitoring, auditing and general management of an organisation’s physical assets.

All assets can be linked to set locations, licences/certificates and other related assets; and any updates such as servicing, damage, and repairs can be logged and timestamped.

Additionally, a barcode scanner function enables all assets to be electronically tagged and reviewed instantly.

More detailed information about this facility can be found here.


E-Learning – More than 20 online health and safety training courses for all staff members, with quiz questions and branded certificates. 20 of these courses are CPD-certified, and included courses are:

• Fire Awareness
• Fire Warden
• DSE
• Manual Handling
• Conflict Management
• Safeguarding

The full training course library can be found here.

Accident Reporting – A dedicated and detailed logbook specifically for accidents and incidents that occur in the workplace.

This facility features access to the RIDDOR reporting portal and submission guidelines for major incidents and accidents that qualify for submission.

Returning RIDDOR reports from the HSE or CQC can be attached to track case progression, complete reports, and maintain a detailed digital record.

More details about this module can be found here.


Checks & Tests – Smartlog’s central compliance hub – a comprehensive and integrated communication system. When a staff member is assigned training or a premises check & test, Smartlog will alert them of exactly what needs to be done and when.

Deadlines for licences, certificates, checks, tests, maintenance, and training all trigger automatic email reminders with a multi-level management escalation facility so important tasks are never missed.

Digital Logbook – A logbook for full premises management, from emergency maintenance and compliance issues to scheduled or completed evacuation drills and fire equipment servicing. Staff can also report cleaning, repairs and maintenance issues that require recording and/or require further action.

All compliance related activities can be logged by any employee and monitored centrally by management; and email alerts are sent to the assigned department of the individuals responsible for dealing with the issue.


Other Features


  • Policy Management – A document and health & safety policy management facility which can be accessed by all staff in your school or Trust. Updates can be made accessible to everyone almost immediately through email alerts, so staff are always up to date on important procedures like fire alarm drills.
  • Smartlog Support – Full technical support for Smartlog and a dedicated account manager – and compliance queries via phone and email. Policy advice will also be freely available from our qualified consultants.

    • Audit Trail – Alert system means you will never miss an important issue again, and after you are assessed you retain proof of who did what and when it was done. Every action is time stamped for precise reference.
    • Unlimited users – An unlimited amount of staff users are able to use all of Smartlog’s features, with unlimited access to all training courses.

iOS App

A Smartlog iOS app is also available on the App Store so that Risk Assessments and premises checks can be completed offline – for even more added convenience.


Safesmart also provides services that are only available to Smartlog customers.

Our NEBOSH & IOSH qualified consultants provide:

  • Fire Risk Assessments
  • Health and Safety Audits/Assessments
  • On-site training
  • Consultancy

FAQs

We know too well how expensive the costs of keeping on top of compliance can be, and how cutting costs is often paramount when running an organisation. Smartlog was built with this in mind: to provide high quality compliance tools at an affordable price.

Smartlog provides all of your fire awareness training, fire warden training for all employment and many other crucial training courses (Infection Control for example). This is in addition to providing incident & accident reporting software, asset/inventory management, and providing interactive risk assessment templates for fire, health & safety and any other choice assessments.

If you require a consultant to visit your surgery or hospital to provide you with competent person advice and consultation, we will ensure that our pricing is affordable. All of our experienced health and safety consultants are available and more than happy to give you advice on fire and health & safety legislation.

As a Smartlog customer, Safesmart will provide your establishment with full system advice and support via telephone and email at no additional cost. We will try to make sure that you have all the information you need in order to make the correct decisions when it comes to compliance.


Book a free Smartlog demo



Safesmart LTD

1 Warren Yard
Warren Park
Stratford Road
Milton Keynes
MK12 5NW