Hospitality

In 2021, there were 1,631 non-fatal injuries in the hospitality sector reported to RIDDOR – which is about half that of the construction industry.

Software to help you manage and maintain high standards of health & safety in your establishment

Software to help you manage risk, reduce the occurrence of accidents, and maintain high health & safety standards in your hospitality establishment.

Complete H&S control

Monitor the health & safety metrics for your entire establishment, allocate eLearning, carry out risk assessments, and closely manage your assets/inventory

Risk assessment suite

Choose from 30+ digital risk assessment templates – or create your own. Action all findings centrally, with automated communication for all updates

eLearning library

Allocate online H&S training to your employees, choosing from a suite of over 25 CPD-certified eLearning courses – with branded pass certificates

Hospitality Health & Safety Software

Smartlog® is cloud-based occupational health and safety (OHS) software to help your establishment to manage all health and safety compliance requirements within one central hub, which is accessible to all employees. Smartlog® is used in the following sub-sectors:

  • Accommodation
  • Food and Beverage
  • Entertainment
  • Travel and Tourism

In over 2,000 organisations and for more than 200,000 active users around the UK, Smartlog® is the complete fire and health & safety compliance management tool.

200,000+

Active users

7,000+

Sites

2,000+

Organisations

Main Modules

eLearning

25+ health & safety training courses for all employees.

Checks & Tests

Risk management hub for automating premises tasks.

Accident Reporting

Accident reporting module for all dangerous incidents.

Risk Assessment

30+ customisable risk assessment templates.

Asset Management

For centrally monitoring & auditing your business’ assets.

Document Library

For managing and sharing policies & other documents.

Contract Management

Secure & sortable contract library for all your agreements.

Log Entry

Digital logbook for logging hazards & premises issues.

Health and Safety in Hospitality

The hospitality industry is one of the largest industries in the United Kingdom, employing around 8% of the national workforce and contributing £60 – £70 billion to the UK economy every year.

However, around 1-in-30 workplace injuries occur in this sector, which is in part due to the vast nature of establishment types and the risks that they present – from slips & trips to kitchen fires.

Because each hospitality establishment faces unique health & safety challenges, compliance specialists are required in order provide solutions that are perfectly suited to each individual business.

Frequently Asked Questions (FAQs)

Who regulates health and safety in the hospitality sector?

The Health and Safety Executive (HSE) holds sole authority for the enforcement, investigation and prosecution of occupational health & safety, including in hospitality.

Alongside enforcing the law, the HSE provides additional resources for hospitality establishments to improve overall safety in their premises: https://www.hse.gov.uk/catering/index.htm

In the food & beverage sub-sector especially, due to the variety of risks and hazards that are present in settings such as commercial kitchens, hotels, restaurants, cafes, pubs etc., the prevalence of accidents is high – as well as the variety in the types of accidents.

Because of this, the HSE especially stress the importance of risk assessing and employee health & safety training – both which play a crucial part in reducing accidents and creating safer workplaces.

What is occupational health and safety (OHS) software?

Occupational Health & Safety software (which is simply known as health and safety software) assists in the efficient management of safety compliance by making manual processes digital and centrally accessible.

Hospitality health and safety software provides a central platform for monitoring all your establishment’s health & safety metrics, alongside the following capabilities and others:

  • Flagging & logging compliance issues

  • Risk assessment/audits

  • Employee training

  • Recording incidents/accidents

Some OHS software systems will have more functions that others, however the purpose is to adopt a system which provides services that are suitable for your industry and add value to your health & safety processes

What are the benefits of implementing a health and safety software system in my hospitality establishment?

Many injuries in the hospitality sector are reported every year to the HSE. It is important to effectively manage your health and safety to prevents injury and ill health to your employees.

Implementing a health & safety software system like Smartlog® will eliminate the use of existing paper-based processes, saving time and costs in the process. A digital system makes the management process easier and more streamlined by vastly reducing admin tasks.

In hospitality, employers are obliged to provide good management, supervision and effective training – such as fire safety, manual handling and food hygiene for example.

So if your OHS health and safety software system hosts eLearning courses or functions as a Learning Management System (LMS), the employee training benefits are massive both in terms of cost and for convenience.

Does Safesmart provide additional health & safety support for its hospitality customers?

As part of health and safety management of your business, you must control the risks in your establishment by conducting a risk assessment – which is required by law.

Safesmart has a team of qualified & experienced health and safety consultants available to provide the following on-site services:

  • Fire Risk Assessment

  • Health and Safety Audit

  • Fire Warden (& Extinguisher) Training

  • Health and Safety Consultancy


Customers are also provided with full system support via telephone, email and through Smartlog® at no additional cost.

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