External Conflict Management

Safesmart Health and Safety Software & Services

Safesmart delivers External Conflict Management Training for your organisation through Smartlog – our comprehensive health & safety compliance software.

This Smartlog training course covers:

• Preventing conflict – intervening effectively in conflict situations

• Conflict resolution

• Explaining the motivation of clients/customers who become ‘difficult’ – and the importance of satisfying them

• How to control your own behaviour – helping to defuse a difficult situation with a client/customer

Emergency procedures in the event of a fire.

Describing a process – learning about best-of-kind practices to deal with an unhappy client/customer

& includes quiz questions.


*This course is certified by the CPD Certification Service




For further information on Smartlog, click here.


Need a quote?

If you would like a quote for our solutions, please fill out this form and a member of the team will contact you to discuss your requirements

Alternatively, please use the details below to contact us:

Phone our offices on 08701 273999 Or 01908 320152

Send us an email direct to info@safesmart.co.uk

Smartlog Info