Internal Conflict Management

Safesmart Health and Safety Software & Services

Duration: 20 – 30 min

Conflict is more likely than not to arise in any given workplace, and often as the result of a number of possible common issues. Identifying the potential avenues for conflict and/or training for how to best defuse conflict situations is highly important when creating a positive and smooth-running work environment.

Internal conflict situations are often more nuanced than external ones (conflicts with clients/customers) and require a greater understanding of the different factors involved.

Safesmart delivers Internal Conflict Management Training for your organisation through Smartlog – our comprehensive health & safety compliance software.

Pair, Man, Woman, Discussion, Difference, Relationship

This Smartlog training course covers:

• Preventing conflict – Understanding conflict: from ‘perceived vs. actual’ to ‘productive vs. destructive’, identifying potential conflict situations and preventing conflict.

• Intervening effectively in conflict situations – Using the ‘conflict management model’.

• Conflict resolution – Effectively diffusing a situation without further agitation of involved parties.

& includes quiz questions.

*This course is certified by the CPD Certification Service


To request a quote for this course, click here.

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Phone our offices on 08701 273999 Or 01908 320152

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