Category: Smartlog

Introducing ‘Help Desk’ – our latest Smartlog® module

Posted on by Charlie Patrick

We are pleased to announce the release of a new Help Desk facility in Smartlog®.

The new help desk module allows your users to raise tickets regarding any premises issues in your
organisation. Live tickets can be tracked, updated and then resolved within Smartlog and through
immediate email notifications – including all related costs and time spent fixing the issue.

Help Desk provides you with the following abilities:

Create custom ticket categories
Any user can raise a ticket, and custom categories can be created. All created tickets are
automatically categorised and can be immediately assigned to the responsible user to resolve.

Set time-bound priority levels
You can set custom priority levels for your tickets, determining exactly the length of time the ticket requires to be resolved. This enables your SLAs with your contractors to be automatically built-in,
for example.

Keep a track of all costs
You can input and track all costs related to a ticket, and you can also track the exact time spent
resolving the ticket. Also, anyone working on the ticket can update it anytime with their detailed
costs.

Live email updates
From the raising of a ticket, during its resolution, and to its closing, email notifications are sent to
all users involved in the ticket to keep everyone updated on exactly what is going on.

This module is completely free to all our customers who use the full version of Smartlog. and is
immediately available for Company Admins to use.

To book a demo of ‘Help Desk’ for your organisation or to request more information about Smartlog, visit our contact page or send us your query to info@safesmart.co.uk

New eLearning course: Safeguarding & Prevent (Basic Awareness)

Posted on by Melusi Chirikure

We have now released a Safeguarding & Prevent (Basic Awareness) course on Smartlog® which is completely free for all current Smartlog customers to assign and use.

What is in the new course?

Schools and colleges have a legal obligation to safeguard and promote the welfare of children (anyone under the age of 18 years old) when carrying out their duties.

Safeguarding training is therefore a legal requirement and often a primary focus of agencies that inspect the standards of schools and colleges, e.g. Ofsted, Estyn, and Independent Schools Inspectorate (ISI).

To add to our existing Safeguarding training course suite, we have now released a more condensed Safeguarding & Prevent (Basic Awareness) course, which is suitable and sufficient for any staff members who do not engage in ‘regulated activity’ with children as part of their duties.

For any employees carrying out regulated activities with a child or children, they can complete our standard Safeguarding & Prevent course.

Course Details
  • Course duration: 1 hour
  • Assessment questions
  • Certificate upon completion

New eLearning course: Section 156 of the Building Safety Act 2022

Posted on by Melusi Chirikure

We have now released a Section 156 of the Building Safety Act 2022 course on Smartlog® which is completely free for all current Smartlog customers to assign and use.

What are the new changes?

From 1 October 2023, changes to the fire safety legislation in England and Wales will come into force.

The Regulatory Reform (Fire Safety) Order 2005, applicable to all non-domestic premises including the non-domestic parts of multi-occupied residential buildings (e.g. communal corridors, staircases and plant rooms), is being amended in accordance with Section 156 of the Building Safety Act 2022 – this means that the duties imposed on the ‘responsible person’ are changing. 

In response, we have created an e-learning course to provide an overview of the changes, which is useful for anyone who is involved in fire safety.

Course Details
  • Course duration: 15 – 25 minutes
  • Assessment questions
  • Certificate upon completion

New eLearning course: Safer Recruitment

Posted on by Melusi Chirikure

We have now released a Safer Recruitment course on Smartlog® which is completely free for all current Smartlog customers to assign and use.

What is Safer Recruitment?

According to both the School Staffing (England) Regulations 2009 and Education (Pupil Referral Units) (Application of Enactments) (England) Regulations 2007, at least one person who interviews an applicant for a role in a school or college must have completed Safer Recruitment training.

This new training course is designed for those responsible for recruiting staff and volunteers to work within the education sector, enabling them to ensure compliance with statutory guidance that prevents unsuitable people working with children and young people. 

Some of the topics covered include:

  • Safeguarding and recruitment law
  • The recruitment and selection process
  • DBS, Enhanced DBS and other important checks
  • Case studies 
  • Agency staff, contractors, volunteers, proprietors & other procedures
Course Details
  • Course duration: 45 – 90 minutes
  • Assessment questions
  • Certificate upon completion

New eLearning course: Modern Slavery Awareness

Posted on by Melusi Chirikure

We have now released a Modern Slavery Awareness course on Smartlog® which is immediately available for all current Smartlog customers to use at no additional charge.

Modern Slavery in the UK

Modern slavery remains a prominent worldwide problem, and latest figures estimate that there are more than 136,000 victims of modern slavery in the United Kingdom. To combat this, there have been major pieces of legislation passed in the last few years – including strict guidance that certain types of businesses must follow, and national helplines have been set up to aid victims and lead to the prosecution of perpetrators.

What is in this Modern Slavery course?

This modern slavery course is aimed at helping all employees recognise the different signs that someone is potentially a victim of modern slavery, and to confidently take the appropriate actions.

To help raise awareness, this new course covers:

  • What modern slavery is and how it affects those in the UK
  • The main types of modern slavery
  • Who the victims of modern slavery are and how they are exploited
  • How to identify victims of modern slavery
  • How to report concerns and incidences of modern slavery, and the actions taken behind the reports

More information about our Modern Slavery Awareness eLearning course can be found here: https://safesmart.co.uk/modern-slavery-awareness/

‘Medical Tracking’ facility now available on Smartlog®

Posted on by admin

We are very pleased to announce the release of a Medical Tracking facility in Smartlog®.

This module is a secure facility for dedicated medication management – from tracking dosages to automatically notifying carers, parents or guardians when a medication is due to expire or has expired.

Medical Tracker provides your organisation with the following abilities:


People Management

  • Keep track of all treatments & dosages administered to an individual, and securely maintain their user profile to make sure medication is always up to date.
  • Add multiple contacts to each profile, who can be automatically alerted when medication is due to expire.

Medication Management

  • Keep track of the different medications in your premises – filter by exact location, and make sure all required supplies are always fully stocked.
  • One button importing – effortlessly transfer data from your current system or a spreadsheet into Smartlog.


Treatment Management

  • Keep track of all treatments & dosages administered to an individual, and securely maintain their user profile to make sure medication is always up to date.
  • Add multiple contacts to each profile, who can be automatically alerted when medication is due to expire.

This new module is completely free for all our customers who use the full version of Smartlog, and is immediately available for Company Admins to use.

To book a demo of ‘Medical Tracking’ for your organisation or to request more information about Smartlog, visit our contact page or send us your query to info@safesmart.co.uk

‘Contract Management’ now available on Smartlog®

Posted on by admin

We are very pleased to announce the brand new release of a Contract Management facility in Smartlog® – a module that gives your business the ability to store and manage all your suppliers, contracts & agreements securely, with precise control over user access and expiry/renewal notification.

Contract Management provides your organisation with the following abilities:


Set up automated reminders

  • Closely manage your supplier database, customers, contracts, or one-time jobs, and set automated reminders to be sent out by the system to your supplier or customer – or send out emails instantly with a single click. 
  • Keep track of every transaction, agreement expiry dates, contract renewal dates – or even the indemnity insurance details of a supplier

Fully customise your categories

  • Categorise your contracts to great detail, and even assign different users to each manage their own group of contracts.
  • Smartlog’s new visual reporting will instantly display overall contract values for any chosen area, upcoming expiries or any other metric you choose.

This new module is completely free for all our customers who use the full version of Smartlog, and is immediately available for Company Admins to use.

To book a demo of Contract Management for your organisation or to request more information about Smartlog, visit our contact page or send us your query to info@safesmart.co.uk

Lateral Flow Testing facility now available on Smartlog®

Posted on by Editor
  • Women’s hand uses a mobile phone application to scan QR codes in stores that accept digital payments without money and plastic tags on the table. QR code payment and cash technology concept

With the majority of schools and colleges in the UK returning to in-person learning on 8 March – and following many requests from school leaders and safety officials; we have now added the ability to record and report on COVID-19 lateral flow testing within Smartlog.

Similar to the Track and Trace facility that we added last September, the basic breakdown is the following:

  • A unique QR code (and link) is available to all organisations.
  • When the code is scanned (or the link is followed), the user is presented with a simple form to complete.
  • If a user enters a positive test result, the Admin will be sent an email notification.
  • Users do not have to be logged in to Smartlog to view and complete this form.

For current Smartlog 5 customers, the Lateral Flow Testing facility is accessible completely free of charge, along with unlimited access to our brand new Fire Risk Assessment Template, COVID-19 Track and Trace facility, and many other existing features.

To book a demo of the new facility for your organisation or to request more information about Smartlog, visit our contact page or send us your query to info@safesmart.co.uk

Document Library facility now available on Smartlog®

Posted on by Melusi Chirikure

As today marks the beginning of a month-long lockdown, and for some, the return to homeworking, we are very pleased to announce the brand-new release of a Document Library facility on Smartlog.

This new feature will allow for the easy storage, management and distribution of policies, procedures and other important files within your entire organisation — a crucial solution to digitalising your health and safety compliance during this tumultuous period for businesses and institutions everywhere.

Within this facility, users will be able to:

  • Share any important documents to specific locations, departments, person/s
  • Manage their document library centrally — a secure platform for employees to access important files when they need to
  • Set any documents to be distributed weekly, monthly, annually or any custom period of choice
  • Keep a closer eye on compliance with date and timestamped read-receipts — a read deadline of any length can be set, with an escalation feature for overdue assignments
  • Create qualifying questions to ‘pass’ or confirm that the assignment has been completed — from a simple confirmation to an in-depth assessment
  • Like other facilities on Smartlog, users can freely export reports for their own manual records if they wish.

For current Smartlog 5 customers, the Document Library is accessible completely free of charge*, along with unlimited access to our brand new Fire Risk Assessment Template, COVID-19 Track and Trace facility, and other exciting features that we have added in just the last few months.

*Included within existing annual licence price

To book a demo of the Document Library for your organisation or to request more information about Smartlog, visit our contact page or send us your query to info@safesmart.co.uk

Download the new Smartlog® iOS App

Posted on by Melusi Chirikure

A new updated Smartlog® app for iOS devices is now available for free download on the App store. Operating only on devices running iOS 13.0 and above (iPhone 6S and later models), the new release provides the following features: 

  • complete and sign off checks & tests offline
  • create, complete and review risk assessments offline
  • complete your e-learning (requires an internet connection)
  • view your organisation’s compliance across all areas
  • submit log entries offline
  • full access to the accident reporting facility — report or view accident & incident submissions
  • asset management — manually scan & review your inventory, and action outstanding certification

The app takes full advantage of the technological capabilities of smartphone and tablet devices in order to enhance the use of Smartlog, with barcode scanning via camera and NFC support in the asset management facility, and the ability to attach media more seamlessly within the risk assessment and accident reporting facilities.

The previous iOS app is no longer appearing on the App store or receiving development updates, so users are recommended to uninstall the old one and replace it with the new up-to-date release as soon as possible.

To download the app, click here or find it listed as ‘Smartlog by Safesmart’ in the App Store

Contact Us

    01908 320 152

    08701 273 999

    info@safesmart.co.uk